Privacy Policy
At Ace Skin Health Clinic, accessible from aceskinhealthclinic.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ace Skin Health Clinic and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Full name of legal entity: Ace Skin Health Clinic Ltd
DOP name: Corina Mihalache
Email address for our DOP: corina@aceskinhealthclinic.co.uk
Postal address: Ace Skin Health Clinic Ltd., 337 Caledonian Road, N1 1DW
If you believe that any information we have about you is incorrect or incomplete, please write to us as soon as possible at the above address or send us an e-mail. We will promptly correct any information found to be incorrect. If you feel that you cannot communicate directly with Ace Skin Health Clinic, please contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data
protection issues (www.ico.org.uk).
For the purposes of applicable data protection laws (UK General Data Protection Regulation, the “GDPR”), Data Controller of your information.
You may request access to the personal data we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold about you, please write to us at the above address.
Ace Skin Health Clinic Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
● Ace Skin Health Clinic Ltd needs to perform a contract with you
● You have given Ace Skin Health Clinic Ltd permission to do so
● Processing your personal information is in Ace Skin Health Clinic Ltd legitimate interests
● Ace Skin Health Clinic Ltd needs to comply with the law
Ace Skin Health Clinic Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve
disputes, and enforce our policies.
What Information do We Collect.
● Identity Data includes first name, last name, username or a similar identifier
● Contact information, including email address, telephone numbers, delivery address, home address. We may also ask you for the name and telephone number of an emergency contact person.
● Information such as purchases or orders you have made, your preferences and interests, feedback and responses to surveys.
● Marketing and Communication Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
● Relevant medical information We collect information on all medical information necessary for the safe administration of treatments
● Treatment data includes information about the treatment you have received from us. This may include photographs, which form an important part of your treatment record.
How Is Your Personal Data Collected.
We use a number of different channels to collect your personal data. These include:
Direct interactions with you or by filling in forms or corresponding with us by post, phone or email. This includes personal data that you provide to us when you:
● order or make an inquiry about one of our products or services, either online, by phone or in the clinic.
● create an account on our website;
● subscribe to our service or publications;
● request marketing to be sent to you;
● enter a competition, promotion or complete a survey;
● give us some feedback or post on one of our social media accounts;
● Data is also collected by our Pabau online booking and patient management system. Please view the Pabau privacy policy here.
How we use the Information we gather.
We will never sell or pass on your data to third parties for marketing purposes.
We will only use your personal data when the law allows us to and in accordance with this Privacy Policy.
Most commonly, we require this information to understand your needs and provide service, in particular for the following reasons:
● To register you as a new customer and keep records.
● To process and deliver our services to you
● To send appointment confirmations and reminders by email and SMS
● To process any special offers or promotions that you participate in.
● To make recommendations to you about products or services pre and post-requirements.
● To improve our products and services.
● To send promotional emails about new products, special offers or other information that may be of interest to you using the email address you have provided.
● Use of your health data: In the services we provide to our clients, it will often be necessary for us to use information about your health. Even in the broadest sense of the word, “health data” is a special category of personal data that requires an additional legal basis for using that data. Where we use information about your health to provide our services to you (or to prepare to provide services to you), the additional legal basis we rely on is that this use is necessary for us to provide you with treatment.
● We may use your Identity, Contact, Technical, Usage and Profile Data to build a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be
relevant to you.
You will only receive marketing communications from us if you have requested information from us or have not opted out of receiving marketing by email or SMS.
We may also send you marketing by post or call you by telephone where this is permitted by law.
When filling out the request form on this website, you also have the option of unsubscribing.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
● The right to access, update or to delete the information we have on you.
● The right of rectification.
● The right to object.
● The right of restriction.
● The right to data portability
● The right to withdraw consent
Log Files
Ace Skin Health Clinic follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Ace Skin Health Clinic uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Ace Skin Health Clinic.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Ace Skin Health Clinic, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Ace Skin Health Clinic has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Ace Skin Health Clinic ‘s Privacy Policy does not apply to other advertisers or websites.
Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Children’s Information
Another part of our priority is adding protection for children while using the internet.
We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Ace Skin Health Clinic does not knowingly collect any Personal Identifiable
Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information
from our records.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
